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Northgate Health Centre
About Northgate Health Centre
Northgate Health Centre’s mission is to provide high quality care through our multidisciplinary team, in an environment that is professional, kind and respectful. Our aim is to promote health and wellbeing through safe and personalised care, valuing quality and continuity
Mission Statement
Northgate Health Centre’s mission is to provide high-quality care through our multidisciplinary team, in an environment that is professional, kind and respectful. Our aim is to continually promote health and wellbeing through safe and personalised care, valuing quality and continuity.
Vision and Values
At Northgate Health Centre we care passionately about the welfare of our patients. We provide personalised, respectful care and aim to support our patients’ general wellbeing.
When 27 and 28 Beaumont Street surgeries merged in 2024 one of our core principles was (and remains) continuity of care. We strive to ensure patients are able to see their named clinician of choice and retain the ‘small practice feel’ that we and our patients value.
In 2022 (after extensive patient consultation) we moved from our previously beautiful but dated and difficult to access 5-storey Georgian town houses (without lifts) to our current purpose-built location. It was becoming challenging to provide even routine GP services where we were and impossible to expand our team to develop what we could provide any further. We are now at Northgate Health Centre and have taken on a clinical pharmacist, paramedics, a mental health support worker, mind worker and a practice link worker. We are continuing to develop our team in response to feedback from our patients and identifying areas where local healthcare provision is lacking.
We have always had close links to Oxford University, but we now support five Oxford colleges and provide welfare input for 3000+ students -many of whom are living away from home for the first time. We have developed additional screening and engagement events for our student population and continue to work closely with the welfare teams and colleges to maintain a very high standard of care but whilst also respecting the critical confidentiality of our student patients.
We are a teaching and training practice, hosting undergraduate and graduate medical students from Oxford University Medical School and support qualified doctors who are training to become GPs. We are very proud to be part of training the next generation of doctors and this also keeps us at the forefront of current best practice.
As a site we host several allied healthcare services so that our patients and the wider population of Oxfordshire can access these clinics in the heart of the city/community. Currently we support the diabetes eye screening service, Cora health musculoskeletal clinics, audiology and cardiology services in the community.
Medicine, general practice and the wider pressures on the Oxford City community are constantly changing. We aim to continue to respond to these challenges, advocate for our patients, adapt where appropriate and develop new services. Along the way we want to support our team, treat all with respect and dignity and strive to remain an approachable, caring practice.
About Us
Opening Hours
Find out when we're open and how to get help when we're closed.
Surgery Staff
Meet the surgery team including our doctors.
Surgery Policies and Procedures
View our surgery's policies and procedures including GP Earnings and our webite Accessibility Statement.
Complaints and Feedback
We welcome feedback to tell us what we are doing right and what we can improve.
Friends and Family Test
The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.
Complaints
If you've had a bad experience we'd also like to know. View our complaints procedure.
Practice Performance
GP Patient Survey
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.
Care Quality Commission
The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.
Our overall CQC Rating was: GOOD
Patient Participation Group (PPG)
The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice to provide a forum for discussion about the practice.
For more information, please see our Patient Group pages.
Latest News
All the latest news and information from the surgery and our patient community.
Work With Us
Join the staff team.
Providing NHS Services
Northgate Health Centre
15 Market Street
Oxford
OX1 3EF
Telephone: 01865 311 811